At Pay Smart Carpets Limited we take our regulatory responsibilities seriously, and as such believe in giving you access to all relevant information and regulatory bodies as easily as possible.
The following list provides links and contact information should you have any issues or queries about your rights as a customer of Pay Smart Carpets Limited.
Financial Conduct Authority (FCA)
The Financial Conduct Authority is a financial regulatory body in the United Kingdom, but operates independently of the UK government, and is financed by charging fees to members of the financial services industry.
Financial Ombudsman Service (FOS)
The Financial Ombudsman Service is an ombudsman in the United Kingdom. It was established in 2000, and given statutory powers in 2001 by the Financial Services and Markets Act 2000, to help settle disputes between consumers and UK-based businesses providing financial services, such as banks, building societies, insurance companies, investment firms, financial advisers and finance companies.
Information Commissioner's Office (ICO)
The Information Commissioner’s Office in the United Kingdom, is a non-departmental public body which reports directly to Parliament. It is the independent regulatory office (national data protection authority) dealing with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 across the UK; and the Freedom of Information Act 2000 and the Environmental Information Regulations 2004 in England, Wales and Northern Ireland and, to a limited extent, in Scotland.
Data Protection Act 1998
The Data Protection Act 1998 is a United Kingdom Act of Parliament designed to protect personal data stored on computers or in an organised paper filing system. It follows the EU Data Protection Directive 1995 protection, processing and movement of data. Individuals have legal rights to control information about themselves. Anyone holding personal data for other purposes is legally obliged to comply with this Act, subject to some exemptions.