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Helpful Links

At Pay Smart Carpets Limited we take our regulatory responsibilities seriously, and as such believe in giving you access to all relevant information and regulatory bodies as easily as possible.

The following list provides links and contact information should you have any issues or queries about your rights as a customer of Pay Smart Carpets Limited.

Companies House

Companies House is the United Kingdom’s registrar of companies and is an executive agency and trading fund of Her Majesty’s Government.

  • Companies House
  • Crown Way
  • Cardiff
  • CF14 3UZ

Financial Conduct Authority (FCA)

The Financial Conduct Authority is a financial regulatory body in the United Kingdom, but operates independently of the UK government, and is financed by charging fees to members of the financial services industry.

  • FCA Head Office
  • 25 The North Colonnade
  • London
  • E14 5HS

Financial Ombudsman Service (FOS)

The Financial Ombudsman Service is an ombudsman in the United Kingdom. It was established in 2000, and given statutory powers in 2001 by the Financial Services and Markets Act 2000, to help settle disputes between consumers and UK-based businesses providing financial services, such as banks, building societies, insurance companies, investment firms, financial advisers and finance companies.

  • The Financial Ombudsman Service
  • Exchange Tower
  • London
  • E14 9SR

Information Commissioner's Office (ICO)

The Information Commissioner’s Office in the United Kingdom, is a non-departmental public body which reports directly to Parliament. It is the independent regulatory office (national data protection authority) dealing with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 across the UK; and the Freedom of Information Act 2000 and the Environmental Information Regulations 2004 in England, Wales and Northern Ireland and, to a limited extent, in Scotland.

  • Information Commissioner’s Office
  • Wycliffe House, Water Lane
  • Cheshire
  • SK9 5AF

Data Protection Act 1998

The Data Protection Act 1998 is a United Kingdom Act of Parliament designed to protect personal data stored on computers or in an organised paper filing system. It follows the EU Data Protection Directive 1995 protection, processing and movement of data. Individuals have legal rights to control information about themselves. Anyone holding personal data for other purposes is legally obliged to comply with this Act, subject to some exemptions.

  • The Stationery Office Limited
  • PO Box 29
  • Norwich
  • NR3 1GN

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