Debt Advice

At Pay Smart Carpets Limited we pride ourselves on being a responsible lender and understand that circumstances change and while we do not charge late fees, we would ask you to contact us immediately should you have any problems in making, or keeping up with payments.

We are commited to helping customers who find themselves in financial difficulty, and have listed a number of organisations below which offer free debt advice and may also be able to help you.

  • National Debtline

    National Debtline is a free telephone debt advice service for people in England, Wales and Scotland. They run a debt helpline and their website offers free debt solutions including debt management plans.

    National Debtline was set up in 1987 and is part of the Money Advice Trust (MAT), a registered charity funded by the government and the private sector. The aims of the Money Advice Trust (MAT) are to support people with debt in the UK and to improve the standards of independent money advice.


    Advice and services

    Budgeting, debt solutions and free self-help information pack

    My Money Steps - online self-help tool


    • Tricorn House
    • 51-53 Hagley Road
    • Birmingham
    • B16 8TP
    • Monday to Friday 9:00am - 9:00pm
    • Saturday 9.30am - 1:00pm
  • Step Change Debt Charity

    The Foundation for Credit Counselling, trading as StepChange (formerly the Consumer Credit Counselling Service (CCCS)) is a debt charity registered in the United Kingdom. The organisation offers debt advice and money management and can be contacted through its freephone telephone helpline or online through StepChange Debt Remedy, its online debt advice tool.


    Advice and services

    Debt Management Plan and insolvency advice

    Online Debt Remedy self help tool


    • Wade House
    • Merrion Centre
    • Leeds
    • LS2 8NG
    • Monday to Friday 8:00am - 8:00pm
    • Saturday 8:00am - 4:00pm
  • Citizens Advice

    Citizens Advice (previously Citizens Advice Bureau and also known as Cyngor ar Bopeth in Welsh) is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems.


    Advice and services

    Face to face advice on managing your money.

    Online Budgeting tool


    • Your local branch can be found on the website
    • Hours vary depending on branch